What happens if I’m not home when my box is delivered?

In most cases, you don't need to be home in order for your box to be delivered. Carriers will leave the package without a signature. We modify the dry ice amount according to regional weather and seasonal patterns to ensure that each box is packed with enough to stay frozen for through the end of your scheduled delivery date.   It is probable that the shipment will melt if not received as scheduled.  

If for any reason the carrier chooses not to leave the package without someone present, they or a member of the Daily Harvest team will contact you to coordinate a rescheduled delivery as soon as possible. Your tracking information will also be updated accordingly. Just remember: Daily Harvest food is perishable, so it's important to get your items into a freezer ASAP after delivery.

Need more support? Reach out to our Care team for help.

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